Refunds and Returns

Need a refund? Need a replacement? First, we want to thank you for ordering Rudy’s Original Boysenberry products. We strive to make your experience with us exceptional, and when the occasional “oopsie” happens, to quickly make it right. Here are some thinks to know…

    • You may cancel an order at any time prior to shipment.
    • If you purchased a Rudy’s Original® Boysenberry Vine, we want you to be successful, so we guarantee each vine for 90 days, from time of purchase. We will offer you a replacement or 100% refund of the purchase price. Call or email us. 
    • If you purchased any of our Rudy’s Original® Jams or Syrups, and are not satisfied, please call or email us for a refund or replacement. 
    • Read more about this in our Shipping Policy.

Our address: Boysen Berry Farm, 6282 County Road 23 Orland, CA 95963

Email: [email protected].

Phone: 530.936.5050